FREQUENTLY ASKED QUESTIONS.
GENERAL QUESTIONS.
WHAT IS SHORT-TERM LET MANAGEMENT?
IT IS A FULLY MANAGED SERVICE WHERE WE LIST YOUR PROPERTY ON AIRBNB, BOOKING.COM, HOTELS.COM AND OTHER PLATFORMS TO GENERATE INCOME, WHILE IT IS VACANT OR USED AS A PERMANENT OR TEMPORARY SHORT TERM LET.
IS THIS ONLY FOR FULL-TIME AIRBNB PROPERTIES?
NO. WE MANAGE BOTH FULL TIME SHORT TERM LETS AND PROPERTIES THAT ARE ONLY VACANT TEMPORARILY WHILE WAITING FOR LONG TERM TENANTS, SALES COMPLETION OR RENOVATION.
WHAT AREAS DO YOU COVER?
WE COVER LIVERPOOL, THE NORTH WEST AND WALES, INCLUDING MANCHESTER, CHESTER, WIRRAL AND SURROUNDING AREAS.
COST, PAYMENTS & FEES.
HOW MUCH DOES IT COST TO START?
SETUP IS COMPLETELY FREE. WE ONLY CHARGE 25% COMMISSION OF THE NET NIGHTLY RATE (AFTER PLATFORM FEES) AS WELL AS RETAINING THE CLEANING FEE PAID BY GUESTS. YOU PAY NOTHING UPFRONT.
WHEN DO I GET PAID?
YOU GET PAID 36 HOURS AFTER EACH GUEST CHECKS IN. NOT MONTHLY.
IS THERE A CONTRACT OR MINIMUM TERM?
NO. YOU CAN LIST YOUR PROPERTY FOR AS LITTLE OR AS LONG AS YOU NEED. WHEN YOUR TENANT IS READY TO MOVE IN, WE STOP BOOKINGS.
PROPERTY REQUIREMENTS.
DO I NEED TO FURNISH THE PROPERTY?
YES, IT SHOULD BE BASICALLY FURNISHED. IF IT IS EMPTY, WE CAN PROVIDE FURNITURE PACKAGES AT TRADE PRICES.
DO I NEED TO PROVIDE LINENS OR CLEANING SUPPLIES?
NO. WE PROVIDE LINENS, TOWELS, TOILETRIES AND CLEANING PRODUCTS FOR EVERY GUEST.
WHO PAYS FOR CLEANING?
THE GUEST PAYS THE CLEANING FEE. ALL CLEANS ARE CARRIED OUT TO A TENANCY-LEVEL STANDARD, WHICH OFTEN SAVES LANDLORDS START OF TENANCY CLEANING COSTS.
IF YOU NEED TO TAKE YOUR PROPERTY OFFLINE?
WHAT HAPPENS WHEN I FIND A LONG-TERM TENANT?
WE PAUSE ALL BOOKINGS, CARRY OUT A FINAL CLEAN, AND HAND THE PROPERTY BACK TENANCY READY.
CAN I SWITCH BACK TO SHORT TERM LETTING AFTER A TENANCY?
YES. WE CAN REACTIVATE YOUR LISTINGS AT ANY TIME IF THE PROPERTY BECOMES VACANT AGAIN.
CONTACT US BELOW.